Claire x Shinhan Bank: skin consultations to thank premium clients

Thanking clients isn't just about a gift. It's about caring for what each person truly cares about. In 2025, Claire was honoured to be Shinhan Bank chosen as a partner for the Customer Care Day, offering skin analysis and personal skin care advice to the bank's premium clients.

Being trusted by a respected bank with its most important clients is an honour, and a responsibility. We brought to the event the same spirit we work with every day at Claire: listening carefully, explaining clearly, and no pressure.

Honoured to partner with Shinhan Bank

Customer Care Day is Shinhan Bank's programme dedicated to thanking loyal clients. At the event, alongside a warm welcome area and gifts from the bank, Claire's skin consultation corner offered something different: each client spoke privately with a specialist, had their skin analysed on the spot and received advice suited to their own skin.

We prepared consultation forms, a basic skin care guide and introductory materials so clients could continue caring for their skin at home after the meeting.

Skin after 30: the changes clients care about most

Most attendees were in their thirties and beyond, the stage when skin begins to change noticeably. The questions we heard most revolved around the following concerns.

Skin gradually loses elasticity

Over time, collagen and elastin production in the dermis slows, while the effects of sun and environment accumulate over the years. Skin becomes less firm, and the jawline and cheekbones are no longer as defined as before. It is a combination of intrinsic ageing and ageing from external factors, of which sun exposure is the one we can control.

Skin becomes drier

Skin's ability to hold water and the lipids on its surface decline with age, especially when working long hours in air-conditioned rooms. Skin feels tight and lacklustre, and fine lines become more visible. Regular moisturising suited to your skin type is a foundation many people still skip.

Under-eye bags and dark circles

The skin around the eyes is the thinnest and most sensitive on the face. Under-eye bags may relate to fluid retention, lack of sleep or changes in supporting tissue. Dark circles may come from pigment, from blood vessels visible through thin skin, or from shadows cast by the tear trough. Each cause needs a different approach, which is why analysing and assessing the skin in person matters so much.

Early signs of ageing

Wrinkles on the forehead and at the corners of the eyes, dull skin and uneven darkening are the changes clients notice most easily. Broad-spectrum sunscreen every day, enough sleep and a simple, consistent skin care routine are the simplest and most effective ways to slow these changes.

Personal advice, no pressure

Every consultation at the event was carried out the way Claire works with clients in clinic, following the Da Ký™process: observing the skin, asking about lifestyle and care habits, then giving suggestions that are just enough and easy to follow.

For clients wanting more intensive care, our specialists introduced suitable directions such as lifting treatments, improving firmness or eye care. Specific treatments are always chosen after a doctor's examination, depending on each person's skin.

A thank-you from Claire

Claire sincerely thanks Shinhan Bank for trusting us as a partner in its client appreciation programme, and thanks every guest who took the time to share about their skin. We value each conversation, and hope the small pieces of advice that day help your skin become healthier every day.

Partnering with companies on client appreciation programmes

Claire is ready to partner with banks, companies and organisations on client or employee care programmes: skin analysis, one-to-one consultations or themed skin care workshops. Please contact Claire via the hotline or Zalo of either location to discuss further.